The AI phone agent for Home Services
Captures the job while you're under a sink — the address, the problem, the slot — and flags the emergencies first.
Your Jobs, Visits and Customers — in your own words, in your dashboard.
Accounts are set up with you by our team · Keep your existing number · Billed by the minute
- Answers
- Triage
- Books the visit
- Dispatches
A simulated call — this is what lands in your dashboard.
Built for Home Services
Switched on for this sector when your account is set up. Everything else in P1 Desk — calls, transcripts, analytics, integrations — is on for every sector.
| Capability | Home Services |
|---|---|
| JobsTaken on the call, checked against your catalog, sent to your systems | Included |
| VisitsBooked, moved and cancelled by phone, with reminders | Included |
| ServicesPrices and availability the agent quotes from | Included |
| Knowledge documentsPolicies, price lists and FAQs the agent searches before it answers | Included |
| Payment by linkA secure link texted after the call; held until paid — no card numbers by phone | Not used |
| Outbound campaignsYour agent calls your leads inside the legal window for your market | Included |
| Delegated errandsThe agent calls, texts and books on your behalf — and asks before it spends | Not used |
What the agent handles
- Captures the job: the problem, the address, the slot
- Flags emergencies — no water, no heat, a leak — for priority dispatch
- Quotes call-out rates and says the final price depends on site
- Books follow-up visits and annual services
- Takes quote requests as a message for the estimator
What it captures on every call
Beyond name and number, the agent asks for the details your sector needs:
- service address
- is it an emergency
- access instructions
Safety rules built in
- Capture the job: what the problem is, the full service address (pass it as service_address), the caller's name and phone number, and when they're available.
- Only quote the call-out rates and services listed below. Say clearly that the final price depends on what the technician finds on site.
- Ask whether it is an emergency (no water, no heat, a leak, an electrical hazard). If it is, save the job with priority "urgent", say a technician will be dispatched as a priority, and offer the emergency transfer if one is configured.
- Never talk the caller through a repair themselves, especially anything involving gas, electricity or structural work.
Field service software
Every record is delivered as signed JSON to the endpoint you set — through Zapier, Make, n8n or your own code. No native two-way sync yet.
Read the webhook contract- Jobber
- ServiceTitan
- Housecall Pro
Vendor names identify webhook destinations, not partnerships.