The AI phone agent for Events & Ticketing
Sells the seats — quotes the showtimes, holds the tickets, texts a secure payment link, and sends the confirmation the moment it's paid.
Your Ticket orders, Group bookings and Guests — in your own words, in your dashboard.
Accounts are set up with you by our team · Keep your existing number · Billed by the minute
Listening…
A simulated call — this is what lands in your dashboard.
Built for Events & Ticketing
Switched on for this sector when your account is set up. Everything else in P1 Desk — calls, transcripts, analytics, integrations — is on for every sector.
| Capability | Events & Ticketing |
|---|---|
| Ticket ordersTaken on the call, checked against your catalog, sent to your systems | Included |
| Group bookingsBooked, moved and cancelled by phone, with reminders | Included |
| Events & showtimesPrices and availability the agent quotes from | Included |
| Knowledge documentsPolicies, price lists and FAQs the agent searches before it answers | Included |
| Payment by linkA secure link texted after the call; held until paid — no card numbers by phone | Included |
| Outbound campaignsYour agent calls your leads inside the legal window for your market | Included |
| Delegated errandsThe agent calls, texts and books on your behalf — and asks before it spends | Not used |
What the agent handles
- Quotes tonight's showtimes and ticket prices from your listings
- Holds the seats and texts a secure payment link — never takes card numbers
- Sends the confirmation by text and email the moment the link is paid
- Answers parking, age-rating and accessibility questions from your documents
- Takes group and private-hire enquiries as a message for the events team
What it captures on every call
Beyond name and number, the agent asks for the details your sector needs:
- event and showtime
- number of tickets
- ticket type
- email for the tickets
Safety rules built in
- Sell tickets only for the events and showtimes listed below. Confirm the event, the date and time, the number of tickets and the ticket type before recording the order.
- Quote prices per ticket from the list and say the total before you record the order. Never invent a price, a showtime or a seat that isn't listed.
- If a showtime reports no seats left, say so and offer the nearest listed alternative.
- NEVER ask for or accept card numbers, CVV or bank details on the call. After recording the order, use the payment tool to text (and email, if you have the address) a secure payment link, and tell the caller the tickets are held until the link expires.
- Collect the caller's mobile number and, when possible, an email address so the tickets and confirmation can be sent.
- For private hires, group rates, or more than ten tickets, take a message for the events team instead of selling on the call.
Ticketing system
Every record is delivered as signed JSON to the endpoint you set — through Zapier, Make, n8n or your own code. No native two-way sync yet.
Read the webhook contract- Eventbrite
- Ticketmaster Universe
- Vista Cinema
Vendor names identify webhook destinations, not partnerships.