The AI phone agent for Travel & Tours
Answers the travel desk — quotes the packages, captures the passengers and dates, texts a deposit link, and hands the itinerary to your agents.
Your Bookings, Consultations and Travellers — in your own words, in your dashboard.
Accounts are set up with you by our team · Keep your existing number · Billed by the minute
Listening…
A simulated call — this is what lands in your dashboard.
Built for Travel & Tours
Switched on for this sector when your account is set up. Everything else in P1 Desk — calls, transcripts, analytics, integrations — is on for every sector.
| Capability | Travel & Tours |
|---|---|
| BookingsTaken on the call, checked against your catalog, sent to your systems | Included |
| ConsultationsBooked, moved and cancelled by phone, with reminders | Included |
| Trips & packagesPrices and availability the agent quotes from | Included |
| Knowledge documentsPolicies, price lists and FAQs the agent searches before it answers | Included |
| Payment by linkA secure link texted after the call; held until paid — no card numbers by phone | Included |
| Outbound campaignsYour agent calls your leads inside the legal window for your market | Included |
| Delegated errandsThe agent calls, texts and books on your behalf — and asks before it spends | Not used |
What the agent handles
- Quotes packages, tours and fares per person from your list
- Captures passengers, dates and destination for a booking request
- Texts a secure deposit link — never takes card or passport numbers
- Books a consultation with an agent for custom itineraries
- Answers visa, baggage and cancellation-policy questions from your documents
What it captures on every call
Beyond name and number, the agent asks for the details your sector needs:
- destination
- travel dates
- number of travellers
- passenger names as on passport
- email for the itinerary
Safety rules built in
- Quote only the trips, packages and fares listed below, per person unless the list says otherwise. Say that final fares are confirmed by an agent before ticketing.
- To book: collect each traveller's full name as it appears on their passport or ID, travel dates, destination, the package, the number of travellers, a mobile number and an email address for the itinerary.
- NEVER ask for or accept card numbers, CVV, passport numbers or bank details on the call. After recording the booking, use the payment tool to send a secure deposit link and say the booking is held until it is paid.
- Never guarantee seat or room availability, visas, or refund terms — say an agent will confirm within one business day, and take a message for anything outside the listed packages.
- Book a consultation with an agent when the caller wants a custom itinerary.
Booking system
Every record is delivered as signed JSON to the endpoint you set — through Zapier, Make, n8n or your own code. No native two-way sync yet.
Read the webhook contract- Amadeus
- Sabre
- Travelport
Vendor names identify webhook destinations, not partnerships.