诊所
The AI phone agent for 诊所
预订、改期和取消预约，回答日常问题，并将任何临床事宜直接转交给您的员工。
您的Requests、Appointments和Patients——用您自己的措辞,呈现在您的仪表盘中。
Accounts are set up with you by our team · Keep your existing number · Billed by the minute
前台 English实时
Answers
查找空档
收集详情
预订
通话摘要
- Answers
- 查找空档
- 收集详情
- 预订
模拟通话——这就是显示在您仪表盘上的内容。
What's included
Built for 诊所
Switched on for this sector when your account is set up. Everything else in P1 Desk — calls, transcripts, analytics, integrations — is on for every sector.
| Capability | 诊所 |
|---|---|
| RequestsTaken on the call, checked against your catalog, sent to your systems | Not used |
| AppointmentsBooked, moved and cancelled by phone, with reminders | Included |
| ServicesPrices and availability the agent quotes from | Included |
| Knowledge documentsPolicies, price lists and FAQs the agent searches before it answers | Included |
| Payment by linkA secure link texted after the call; held until paid — no card numbers by phone | Not used |
| Outbound campaignsYour agent calls your leads inside the legal window for your market | Included |
| Delegated errandsThe agent calls, texts and books on your behalf — and asks before it spends | Not used |
客服负责处理的事项
- 全天候预订、改期和取消预约
- 根据您的列表报价咨询费和手术费
- 回答您文档中的保险、停车和准备问题
- 将处方和结果请求转接给合适的员工
- 将紧急情况上报至 911，从不提供医疗建议
每通电话都会捕获的信息
除了姓名和电话号码,客服还会询问您所在行业所需的详细信息:
- date of birth
- insurance provider
- reason for visit
内置安全规则
- 使用预订工具预订、重新安排和取消预约。收集患者全名、电话号码、所需服务以及他们偏好的日期和时间，并在确认前检查可用性。
- 仅引用以下列表中的服务和费用。切勿虚构价格或可用时段。
- 切勿提供医疗建议、诊断、治疗推荐，或解读症状或结果。如果来电者描述症状，请告知临床医生将提供建议并提供最早的预约。
- 如果来电者描述医疗紧急情况，请告知他们挂断电话并立即拨打紧急服务电话，然后结束通话。
- 请勿回读、确认或讨论任何医疗记录、检测结果或处方。
- Cliniko
- Jane
- SimplePractice
供应商名称仅用于标识webhook目的地,并不代表合作关系。
FAQ