物流
The AI phone agent for 物流
Books the pickup, quotes the lane, and answers "where is my shipment?" every time it's asked.
您的Shipments、Pickups和Shippers——用您自己的措辞,呈现在您的仪表盘中。
Accounts are set up with you by our team · Keep your existing number · Billed by the minute
调度专线 English实时
Answers
安排取货
Quotes
创建货运
Shipment生成中
正在聆听…
模拟通话——这就是显示在您仪表盘上的内容。
What's included
Built for 物流
Switched on for this sector when your account is set up. Everything else in P1 Desk — calls, transcripts, analytics, integrations — is on for every sector.
| Capability | 物流 |
|---|---|
| ShipmentsTaken on the call, checked against your catalog, sent to your systems | Included |
| PickupsBooked, moved and cancelled by phone, with reminders | Included |
| 服务与费率Prices and availability the agent quotes from | Included |
| Knowledge documentsPolicies, price lists and FAQs the agent searches before it answers | Included |
| Payment by linkA secure link texted after the call; held until paid — no card numbers by phone | Not used |
| Outbound campaignsYour agent calls your leads inside the legal window for your market | Included |
| Delegated errandsThe agent calls, texts and books on your behalf — and asks before it spends | Not used |
客服负责处理的事项
- 预订取件，包括地址、内容和重量
- 根据您的列表报价服务级别和费率
- Takes "where is my shipment?" with the tracking number for a dispatcher
- 以消息形式处理送达证明和损坏索赔
- 拒绝危险品，直到人工确认
每通电话都会捕获的信息
除了姓名和电话号码,客服还会询问您所在行业所需的详细信息:
- pickup address
- delivery address
- contents
- weight or size
- pickup window
内置安全规则
- 预订取件：收集取件地址、送货地址、寄送物品、其重量或尺寸，以及请求的取件时间段。
- 仅引用以下列出的服务和费率，并说明最终价格取决于确认的重量和尺寸。切勿虚构费率。
- 对于跟踪问题，请使用参考号或来电者电话号码尝试 lookup_order；如果未找到任何信息，请将跟踪号和电话号码作为消息记录下来，并告知调度员将确认状态。
- 切勿保证服务列表中未注明的送货时间，且未经人工确认，切勿接受危险或违禁物品。
- ShipStation
- Onfleet
供应商名称仅用于标识webhook目的地,并不代表合作关系。
FAQ