旅游与团游
The AI phone agent for 旅游与团游
接听旅行咨询台 — 报价套餐，记录乘客和日期，发送押金链接，并将行程交给您的代理。
您的预订、Consultations和Travellers——用您自己的措辞,呈现在您的仪表盘中。
Accounts are set up with you by our team · Keep your existing number · Billed by the minute
Travel desk English实时
Answers
Quotes the package
Takes traveller details
Texts the deposit link
Booking生成中
正在聆听…
模拟通话——这就是显示在您仪表盘上的内容。
What's included
Built for 旅游与团游
Switched on for this sector when your account is set up. Everything else in P1 Desk — calls, transcripts, analytics, integrations — is on for every sector.
| Capability | 旅游与团游 |
|---|---|
| 预订Taken on the call, checked against your catalog, sent to your systems | Included |
| ConsultationsBooked, moved and cancelled by phone, with reminders | Included |
| 行程与套餐Prices and availability the agent quotes from | Included |
| Knowledge documentsPolicies, price lists and FAQs the agent searches before it answers | Included |
| Payment by linkA secure link texted after the call; held until paid — no card numbers by phone | Included |
| Outbound campaignsYour agent calls your leads inside the legal window for your market | Included |
| Delegated errandsThe agent calls, texts and books on your behalf — and asks before it spends | Not used |
客服负责处理的事项
- 根据您的列表报价每人套餐、旅游和票价
- 捕获预订请求的乘客、日期和目的地
- 发送安全存款链接——绝不索取银行卡或护照号码
- 为定制行程预订与代理的咨询
- 回答您文档中的签证、行李和取消政策问题
每通电话都会捕获的信息
除了姓名和电话号码,客服还会询问您所在行业所需的详细信息:
- destination
- travel dates
- number of travellers
- passenger names as on passport
- email for the itinerary
内置安全规则
- 仅报价以下列出的行程、套餐和票价，除非列表另有说明，否则按每人计算。说明最终票价需经代理确认后方可出票。
- 预订时：收集每位旅客护照或身份证上的全名、旅行日期、目的地、套餐、旅客人数、手机号码和行程的电子邮件地址。
- 切勿在通话中询问或接受卡号、CVV、护照号或银行详细信息。记录预订后，使用支付工具发送安全押金链接，并告知预订将保留至付款完成。
- 切勿保证座位或房间可用性、签证或退款条款——请告知代理将在一个工作日内确认，并记录列出套餐之外的任何信息。
- 当来电者需要定制行程时，为其预订与代理的咨询。
- Amadeus
- Sabre
- Travelport
供应商名称仅用于标识webhook目的地,并不代表合作关系。
FAQ