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活动与票务

The AI phone agent for 活动与票务

销售座位——报价场次,保留门票,发送安全支付链接,并在支付后立即发送确认。

您的票务订单、团体预订和Guests——用您自己的措辞,呈现在您的仪表盘中。

Accounts are set up with you by our team · Keep your existing number · Billed by the minute

Box office English实时
Answers
Finds the showtime
Holds the seats
Texts the payment link
客服
Lumen Cinema box office — what would you like to see?
Ticket order生成中

正在聆听…

模拟通话——这就是显示在您仪表盘上的内容。

What's included

Built for 活动与票务

Switched on for this sector when your account is set up. Everything else in P1 Desk — calls, transcripts, analytics, integrations — is on for every sector.

Capabilities for 活动与票务
Capability活动与票务
票务订单Taken on the call, checked against your catalog, sent to your systems Included
团体预订Booked, moved and cancelled by phone, with reminders Included
活动与演出时间Prices and availability the agent quotes from Included
Knowledge documentsPolicies, price lists and FAQs the agent searches before it answers Included
Payment by linkA secure link texted after the call; held until paid — no card numbers by phone Included
Outbound campaignsYour agent calls your leads inside the legal window for your market Included
Delegated errandsThe agent calls, texts and books on your behalf — and asks before it spends Not used

客服负责处理的事项

  • 根据您的列表报价今晚的放映时间和票价
  • 保留座位并发送安全支付链接——绝不索取银行卡号
  • 链接支付后立即通过短信和电子邮件发送确认
  • 回答您文档中的停车、年龄分级和无障碍问题
  • 将团体和私人租赁咨询作为消息转达给活动团队

每通电话都会捕获的信息

除了姓名和电话号码,客服还会询问您所在行业所需的详细信息:

  • event and showtime
  • number of tickets
  • ticket type
  • email for the tickets

内置安全规则

  • 仅销售以下列出的活动和场次的门票。在记录订单之前,请确认活动、日期和时间、门票数量和门票类型。
  • 根据列表报价每张票的价格,并在记录订单前告知总价。切勿虚构未列出的价格、放映时间或座位。
  • 如果某场次显示无余座,请告知并提供最近的替代场次。
  • 切勿在通话中询问或接受卡号、CVV或银行详细信息。记录订单后,使用支付工具发送(如果知道邮箱地址,也可通过电子邮件发送)安全支付链接,并告知来电者票务将保留至链接过期。
  • 收集来电者的手机号码,如果可能,也收集电子邮件地址,以便发送票证和确认信息。
  • 对于私人租赁、团体费率或超过十张票,请为活动团队留言,而不是在电话中销售。
Where records go

票务系统

每条记录都会以签名JSON的形式发送到您设置的端点——通过Zapier、Make、n8n或您自己的代码。目前尚无原生双向同步。

查看webhook规范
  • Eventbrite
  • Ticketmaster Universe
  • Vista Cinema

供应商名称仅用于标识webhook目的地,并不代表合作关系。

FAQ

常见问题解答

别再让电话响个不停却无人接听。